Stephen joined PSL in 2014 as Director of Operations. Having graduated from Glasgow University with a BSc (Hons) degree in Mathematics. Stephen supplemented this qualification with a post-graduate degree in Hospitality Management. Subsequently, Stephen built up 20 years of experience working for a number of UK Hotel companies, which included General Management and Regional roles for several UK Hotel companies across a number of sectors including airport, leisure, spa & golf, town and city centre properties, all of which have helped to develop a thorough and detailed understanding of UK Hotel operations. During his time with PSL, Stephen has been responsible for ensuring the delivery of client savings and has developed a track record of success in managing change and driving productivity. Stephen was promoted to the role of Managing Director in September 2018.
Sarah joined PSL in 2016 to head up the Systems Department. She quickly demonstrated her strengths in people and project management, leading the Business Intelligence and Purchasing teams. Sarah is a Chartered Management Accountant and throughout her career has worked in the hospitality industry, most notably Red Carnation Hotels where she was Vice President of Finance and Administration for 11 years. Along with all the usual Finance Director responsibilities, Sarah and her team continue to deliver systems and information that will improve our clients’ savings and which, in turn, will ensure the PSL team can improve their productivity.
Carl joined PSL in November 2018 to lead the operational side of the business. An MBA graduate, Carl has had significant leadership experience in both PLC environments and Private Equity backed businesses. Carl originally worked for the Rank Organisation and has held various roles throughout his career in marketing, general and regional management before progressing to senior roles within the broader hospitality and leisure sector. Carl’s experience and skill set has been focused on cultural and business transformation, enabling organisations to deliver greater levels of customer service and profitability. Carl will be ensuring the delivery of client savings are maintained whilst developing operational support services, evolving systems solutions and enabling clients to drive new and existing revenue streams.
Sadie joined PSL in June 2018, having built up a solid career in sales and management with over 15 years of experience within the industry. Building her way up from working in telesales to regional and national roles, she has a number of accolades behind her, most recently including Sales Director of the year for two years running at Q Hotels. Sadie has also enjoyed roles within merchant services meaning she has built up valuable experience managing teams who support the hospitality sector. Sadie and her team are keen to deliver savings solutions to new clients throughout the UK across procurement, operational support and systems solutions.
Since 2001, Janice has provided her expertise in HR here at PSL. Due to her efforts, PSL were recognised by the Sunday Times Top 100 Best Small Companies to Work For. Having completed a Masters Degree whilst with us, Janice previously worked across many HR and Director roles for prestigious hotels such as The Sheraton, Hilton, Carlton Tower Hotel, The Hyatt Regency, Inter-Continental and Six Continents Hotels in Mayfair.
Richard joined PSL in 2003 as Operations Manager following 12 years of holding senior culinary positions across a wide range of corporate hotels groups and sporting venues. During his time with PSL, Richard has held senior management positions within the operations department and is responsible for the growth, satisfaction and savings targets for PSL’s largest clients. Richard’s strength is in project management which leads him to his new role as Director of Commercial Development. This role includes working with both existing and new clients on delivering new procurement saving opportunities and becoming a complete purchasing partner. Indirect commodities include, linen, stationary, utilities, waste management, labour combined with beverage solutions such as alcohol, soft drinks and coffee concept solutions.
Aoife joined PSL in March 2018 from our parent company Sodexo. Aoife comes from a strong food business background with a BSc and MSc in Food Business from University College of Cork, Ireland, followed by 4 years working with Bord Bia, the Irish Food Board, devising market development strategies for Irish suppliers and sourcing strategies for UK customers. After 7 years in procurement throughout Sodexo, Aoife is dedicated to achieving the right product, at the right price, from the right supplier, for the right client.
Karen has developed the accounts team to its current level of efficiency and supervises the day to day work of all its team members. She developed her career in the hospitality industry working for a number of well known London establishments – The New Connaught Rooms, The Rembrandt Hotel Knightsbridge, Le Meridien Piccadilly as Food and Beverage Cost Control and then Purchasing Manager at The Metropole. Karen joined us in 1996 as a food price analyst and became Financial Controller after 2 years. With a Masters degree in Finance and Information Management, she brings a wealth of acumen to the company.
Stephen’s role is to lead a team of operations consultants to deliver food margin improvement throughout a number of sectors including hospitality, healthcare, education, retail, sport and leisure, and public sector businesses. Since 2002, he has helped to nurture our Operations Team and ensure we are reviewing all aspects of food performance to protect and drive quality and profitability. Before joining us, Steve worked as a chef for 24 years at several reputable hotels in the UK and Australia, including Le Caprice, Café du Jardin, Hyatt Regency Sanctuary Cove and the Victoria Art Centre. Impressively, he was Raymond Blanc’s Executive chef for 4 ½ years, opening three Le Petit Blanc Restaurants. He was also official chef for the 2002 European Ryder Cup Team.